Terms of service

OVERVIEW

Welcome to Shop Novessa (“Novessa,” “we,” “us,” “our”). We operate ShopNovessa.com and provide all related information, tools, products, and services (collectively, the “Services”). The Services are powered by Shopify.

These Terms of Service (“Terms”) plus any linked policies describe your rights and responsibilities when you use the Services. By accessing or purchasing from ShopNovessa.com, you agree to be bound by these Terms and our Privacy Policy. If you disagree, please do not use the Services.

1. ACCESS AND ACCOUNT

You must be at least the age of majority in your state (or have a parent’s consent) to use the Services. You agree to provide accurate information, keep your password secure, and are responsible for all activity under your account.

2. OUR PRODUCTS

Images and colors may vary by device. Descriptions and prices can change without notice. We may limit quantities or discontinue products at our discretion.

3. ORDERS

Your order is an offer to buy; Novessa may accept or reject it. Orders aren’t final until payment is processed and you receive an email confirmation. Review your cart carefully—orders may not be cancelled once accepted. Returns and exchanges follow our [Refund Policy [LINK]]. Products are for personal, non-commercial use only.

4. PRICES AND BILLING

Prices exclude taxes, shipping, and import fees unless stated. Promotions may have separate rules. You agree to provide current billing details and authorize Novessa to charge your chosen payment method for all fees.

5. SHIPPING AND DELIVERY

Delivery times are estimates. Risk of loss passes to you once the order is handed to the carrier. We are not liable for delays outside our control.

6. INTELLECTUAL PROPERTY

All content on the Services belongs to Novessa or its licensors and is protected by law. You may use the Services only for personal, non-commercial purposes. Novessa™ trademarks and branding may not be used without written permission.

7. OPTIONAL TOOLS

Third-party tools are provided “as is.” Your use is at your own risk and subject to each provider’s terms.

8. THIRD-PARTY LINKS

We do not endorse and are not responsible for third-party sites or content. Review their policies before transacting.

9. RELATIONSHIP WITH SHOPIFY

Shop Novessa is powered by Shopify, but all sales are solely between you and Novessa. Shopify is not liable for any claim related to your purchases.

10. PRIVACY POLICY

Personal information is handled as described in our [Privacy Policy [LINK]] and Shopify’s privacy policy.

11. FEEDBACK

By submitting reviews or ideas, you grant Novessa a worldwide, perpetual, royalty-free license to use them for any purpose. You confirm you own or control the rights to the content you submit.

12. ERRORS, INACCURACIES, OMISSIONS

We may correct errors in product descriptions, pricing, or availability without notice, including after you submit an order.

13. PROHIBITED USES

You agree not to misuse the Services, violate laws, infringe IP, harass others, upload malware, send spam, or interfere with security. We may suspend or terminate accounts for violations.

14. TERMINATION

We may terminate or suspend access at any time. Sections that by nature should survive termination will survive, including Intellectual Property, Feedback, Disclaimers, Limitation of Liability, and Indemnification.

15. DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available.” We make no warranties, express or implied, regarding uninterrupted or error-free service.

16. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Novessa and its affiliates are not liable for indirect, incidental, or consequential damages arising from your use of the Services or products.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Novessa and its affiliates from claims arising out of your breach of these Terms or misuse of the Services.

18. SEVERABILITY

If any provision is unlawful or unenforceable, the remaining provisions remain in effect.

19. WAIVER; ENTIRE AGREEMENT

Failure to enforce any right is not a waiver. These Terms plus linked policies are the entire agreement between you and Novessa.

20. ASSIGNMENT

You may not transfer your rights under these Terms without our consent. We may transfer our rights without notice.

21. GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where Novessa is headquartered, without regard to conflict-of-law principles. You consent to venue in those courts.

22. HEADINGS

Headings are for convenience only.

23. CHANGES TO TERMS

We may update these Terms at any time by posting a revised version. Material changes will be announced as required by law. Continued use after changes means you accept the new Terms.

24. CONTACT INFORMATION

Questions? Email help@shopnovessa.com or write to:
Novessa Wellness LLC
1309 Coffeen Avenue, Suite 1200
Sheridan, Wyoming 82801, USA
Phone: (305) 204-6094