Privacy policy

OVERVIEW

IMPORTANT — PLEASE READ THESE TERMS CAREFULLY. They include warranty disclaimers and liability limits (Sections 14 & 15) and an arbitration/class-action waiver (Section 16). Print a copy for your records.

By accessing ShopNovessa.com (the “Website”)—including sub-domains, affiliated pages, or mobile apps—you agree to these Terms. If you do not accept them in full, do not use the Website.

These Terms are a binding agreement between you and Novessa Wellness LLC (“Novessa,” “we,” “us,” “our”). We may update them at any time by posting a revised version on this page; continued use constitutes acceptance.

 

1. WEBSITE USE

You must be at least the age of majority in your state to use or purchase from the Website. By doing so, you confirm you have legal capacity to enter a contract.

2. PRIVACY & SECURITY DISCLOSURE

Our Privacy Policy, found at https://shopnovessa.com/policies/privacy-policy, is incorporated herein.

3. GENERAL CONDITIONS & USER CONDUCT

All Website content is protected by U.S. and international IP laws. You may not: hack, upload malware, post defamatory material, violate laws, infringe IP, collect personal data, or otherwise misuse the Website. Novessa may terminate access for any breach.

4. PRODUCTS SOLD FOR PERSONAL USE ONLY

Products are for individual, non-commercial use. Resale is prohibited without written permission. We reserve the right to limit or cancel suspicious orders.

5. NO MEDICAL ADVICE; INFORMATION ACCURACY

Content is for informational purposes and is not medical advice. Statements have not been evaluated by the FDA. Consult a healthcare professional before using Novessa products. We strive for accuracy but may correct errors without notice.

6. MODIFICATIONS TO WEBSITE & PRICES

We may change or discontinue any content, product, or price at our sole discretion and without liability.

7. PAYMENT

All prices are in U.S. Dollars. By submitting payment data, you confirm you are authorized to use that method and funds are available. Your bank may charge additional fees.

8. ORDER PLACEMENT & ACCEPTANCE

Order confirmations do not guarantee acceptance. We may refuse or cancel any order and will refund the full purchase price if we do so.

9. SUBSCRIPTIONS, AUTO-PAYMENT & CANCELLATION

Choosing “Subscribe & Save” enrolls you in automatic shipments at the interval selected. Your card will be charged each cycle until you cancel at least 24 hours before the next shipment by emailing help@shopnovessa.com or via your account dashboard.

10. SHIPPING

We ship within the U.S. and select international destinations. You must enter a correct address; Novessa is not liable for delays due to incorrect details.

11. DELIVERY CONFIRMATION

Carrier delivery confirmation is sufficient proof of delivery.

12. RETURNS & REFUNDS

Try Novessa risk-free with our 90-Day Money-Back Guarantee. For full details and instructions, see https://shopnovessa.com/policies/refund-policy.

13. SOCIAL MEDIA

Comments on Novessa social platforms reflect the poster’s views only. Offensive content should be reported to the platform.

14. DISCLAIMER OF WARRANTIES

The Website and all products are provided “as is” without warranties of any kind, except where prohibited by law.

15. DISCLAIMER OF LIABILITIES

To the fullest extent permitted, Novessa shall not be liable for indirect, incidental, or consequential damages. If liability is found, damages are limited to USD $500.

16. DISPUTE RESOLUTION – ARBITRATION & CLASS ACTION WAIVER

Any dispute related to these Terms, our marketing, or products shall be resolved by binding arbitration under the FAA and AAA Consumer Rules, on an individual basis. You may opt out within 30 days of purchase by sending a letter to Novessa Wellness LLC, Attn: Legal, 1309 Coffeen Avenue STE 1200, Sheridan, Wyoming 82801. See full text on the Website for details.

17. INDEMNIFICATION

You agree to indemnify Novessa against claims arising from your breach of these Terms or violation of any law.

18. THIRD-PARTY LINKS

We are not responsible for third-party sites or content linked from the Website.

19. TESTIMONIALS, REVIEWS & SUBMISSIONS

Any content you submit becomes non-confidential and may be used by Novessa for marketing. Testimonials represent individual results; actual results vary.

20. DMCA NOTICE & INTELLECTUAL PROPERTY

For copyright concerns, contact:
Novessa Wellness LLC – DMCA Agent
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
Email: legal@shopnovessa.com

21–26. MISCELLANEOUS

Electronic communications, assignment, waiver, severability, termination, and entire-agreement clauses mirror Sections 21–26 of the original template but reflect “Novessa” and Texas (or your state) governing law.

27. QUESTIONS OR ADDITIONAL INFORMATION

For support, email help@shopnovessa.com or write to:
Novessa Wellness LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801